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Webinar: Your Brand & Website

Whether you’re looking to refresh your existing website or establish a new brand identity, the following tips and takeaways will guide you in enhancing your digital strategy and ensuring that your organization stands out in a crowded online space.

 
 

In today's digital-first world, an organization's website and online presentation aren’t just supporting tools, they’re often the first impression donors and community have of your organization. Just like a dilapidated house lot or a rundown storefront, an outdated website or weak branding can drive people away, cause confusion, and limit potential resources and support.

In this discussion with two website and branding experts, we discussed the importance of quality branding and an effective online presence for organizations dedicated to making a difference. They shared valuable insights on how to create a compelling first impression that resonates with your audience and reflects your mission.

Whether you’re looking to refresh your existing website or establish a new brand identity, the following tips and takeaways will guide you in enhancing your digital strategy and ensuring that your organization stands out in a crowded online space.

  1. First Impressions Matter: In a digital-first world, your website often serves as the first point of contact for potential donors, volunteers, and stakeholders. Ensure it reflects your organization's mission and values effectively.

  2. Quality Website and Consistent Branding: A well-designed website and consistent branding are essential for establishing credibility. These elements should work together to create a cohesive experience across all platforms.

  3. User Experience (UX) is Crucial:

    • Ensure your website is mobile-friendly and loads quickly. Users have limited patience, and a slow or poorly designed site can deter potential supporters.

    • Simplify navigation and make key actions (like donations) easily accessible.

  4. Content is Key: Invest in high-quality content that clearly communicates your mission and engages your audience. Well-written text can often outweigh the need for high-end visuals.

  5. Regular Updates: Treat your website as a living document that requires regular updates. This includes refreshing content, ensuring links work, and maintaining an up-to-date design.

  6. Testing and Feedback: Conduct user testing with individuals who represent your target audience. Gather feedback on their experience to identify areas for improvement.

  7. Documentation and Training: When choosing a website platform, ensure there is clear documentation available for staff. This will make it easier for them to update content and manage the site without needing extensive technical knowledge.

  8. Brand Guidelines: Develop a simple brand guideline document that outlines your logo usage, color palette, typography, and messaging. This will help maintain consistency across all digital platforms.

  9. Engagement Matters: How you interact with your audience, whether through customer service or community engagement, plays a significant role in shaping your brand perception.

  10. Seek Professional Help Wisely: When looking for external support for website design or branding, prioritize professionals who listen to your needs and demonstrate a clear understanding of your organization’s mission. Build a relationship based on trust and effective communication.


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